2 The contribution of standard wheel and tyres to the road worthiness

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 The contribution of standard wheel and tyres to the road worthiness

The second specific objective of this study was to examine the contribution of standard wheel and tyres to the road worthiness, for the purpose of this study, these significances were grouped into three factors that are; inspected wheels and tyres increases road safety, reduced rate of wheels busting increases roadworthiness, and standard wheel and tyres reduces congestion problems.

1 Inspected wheels and tyres

The respondents were asked on whether inspected wheels and tyres increases road safety. The following level of response was obtained from the study.

Table 4.9: Inspected wheels and tyres

	Frequency	Percentage
Strongly Agree	25	37.3
Agree	38	56.7
Neither Agree nor Disagree	1	1.5
Disagree	1	1.5
Strongly Disagree	2	3.0
Total	67	100.0

Source: Research data (2020)

The findings show that, 94% of the total respondents agreed that, inspected wheels and tyres increases road safety, where by 4.5% of the respondents disagreed with the statement.

This implies that, when drivers and vehicles owners are aware on the importance of attending vehicle inspection centers for inspecting their vehicles, road safety level will increase as their cars will be stable and safe when moving. Inspected wheels and tyres increase road safety as the cars are free from busting hence reducing unnecessary road accidents. The researcher found that, some of car owners adhere to the rules regarding them to inspect their vehicles continuously so as they become free from crimes when using the road. The study argues with Davidson, (2017) who found that, the level on how car owners understands the influence of inspecting their vehicles, has direct impact on increasing road worthiness if important measures will be adhered, the community suffers with increasing road accidents due to lack of awareness by few road users.

2 Reduced rate of wheels busting

The respondents were asked on whether reduced rate of wheels busting increases roadworthiness. The following level of response was obtained from the study.

Table 4.10: Reduced rate of wheels busting increases roadworthiness

	Frequency	Percentage
Strongly Agree	27	40.3
Agree	23	34.3
Neither Agree nor Disagree	4	6
Disagree	7	10.4
Strongly Disagree	6	9
Total	67	100.0

Source: Research data (2020)

The findings show that, 74.6% of the total respondents agreed that customer service quality is among the impact of (ICT) adoption in Tanzania airports performance, while only 19.4% of respondents disagreed with the statement.

This implies that, improvement of customer service quality is a result of the implementation of ICT systems adoption to Tanzania airports. Serving the customer through online/electronically communication serves the customers time that with lack of ICT electronic communication system could spent in the queue waiting for customer service. Hence the ICT systems are of very important to be more adopted in the airport operations so as to increase the satisfaction level of the customers.

3 Standard wheel and tyres reduces congestion problems

Increase in punctuality level

Table 4.11: Standard wheel and tyres reduces congestion problems

	Frequency	Percentage
Strongly Agree	28	41.8
Agree	21	31.3
Neither Agree nor Disagree	6	9
Disagree	7	10.4
Strongly Disagree	5	7.5
Total	67	100.0

Source: Research data (2020)

The findings show that, 73.1% of the total respondents agreed that, increase in punctuality level is among the impact of (ICT) adoption in Tanzania airports performance, while 17.9% of the respondents disagreed with the statement.

The findings show that from the efforts done by the airport management under the government support on implementation of the ICT systems adoption, has great impacts on increase in the punctuality level of the airport operations. The flight time schedule, important passenger’s information’s and technical information’s to the control center are improved as the result of increase in punctuality level of the airport operations.

 

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5 Other/extra impacts of (ICT) adoption in airports performance

Other/extra impacts of (ICT) adoption in airports performance

The researcher asked respondents to describe other impacts of ICT adoption in improving airports performance, where majority of the respondents 23(34.3) commented that, the ICT systems adoption to the airports helps in ticketing systems as passengers have the ability to pay for the ticket online without going to the airport, further respondents added that, the ICT systems builds trust especially to the passengers/customers and airplanes companies that are competing in the airline industry.

Therefore, the government and other possible stakeholders should make sure that there is active strategies that focus to increase efforts on airport ICT systems.

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